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VARCAS ships across India.
Orders are dispatched after payment confirmation.
Estimated delivery time will depend on the delivery location and courier service.
Shipping charges are calculated at checkout and are payable by the customer unless stated otherwise.
Once the order has been dispatched, tracking details will be shared with the customer.
VARCAS is not responsible for delays caused by courier partners, incorrect addresses, weather conditions or unforeseen circumstances.
As our products are handcrafted and made with care, we currently do not accept returns or exchanges for change of mind, fragrance preference, colour preference or minor handmade variations.
If you receive a damaged, defective or incorrect product, please contact us within 48 hours of delivery with:
Order number
Clear photos of the product
A continuous unboxing video
After verification, VARCAS may offer a replacement or appropriate resolution.
Orders can be cancelled only before they enter the production/dispatch process.
Customised and personalised orders cannot be cancelled once production has started.
VARCAS respects your privacy. Information such as your name, contact details, shipping address and payment/order information may be collected to process your orders and provide customer support.
Your information will be used only for legitimate business purposes and will not be sold to third parties.
By using the VARCAS website and placing an order, you agree to our Terms & Conditions, Shipping Policy and Return & Refund Policy.
All products are subject to availability. Product colours, textures and finishes may vary slightly because our products are handcrafted.
Prices and product details may be updated from time to time.
Always:
Never leave a burning candle unattended.
Keep candles away from children, pets and flammable materials.
Place candles on a stable, heat-resistant surface.
Keep the wick trimmed before each use.
Stop burning the candle when only a safe amount of wax remains.
For questions, order-related concerns or complaints, customers can contact VARCAS through the contact details provided on the website.
